Help! I can't access my notes. #10437
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I originally only wanted to remove the password protection, but due to a misoperation, I reset the password, and now I can't access my protected notes. Is there any way to restore access? I have enabled the 'daily, weekly, monthly backup' feature. |
Replies: 2 comments
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Hi @chessax-hi! I'm Dosu and I'm helping the TriliumNext team. Good news — since you have daily/weekly/monthly backups enabled, you should be able to recover your protected notes. Here's what happened and how to fix it: What went wrong: A password reset permanently deletes the encrypted data key that protects your notes [1]. This is different from a password change, which preserves access. Without that key, the current database can no longer decrypt your protected notes. How to restore from backup:
The key requirement is that you remember the password you had before the reset. The backup contains the old To reply, just mention @dosu. Share context across your team and agents. Try Dosu. |
### Thank you so much! It's back to normal now. |
Hi @chessax-hi! I'm Dosu and I'm helping the TriliumNext team.
Good news — since you have daily/weekly/monthly backups enabled, you should be able to recover your protected notes. Here's what happened and how to fix it:
What went wrong: A password reset permanently deletes the encrypted data key that protects your notes [1]. This is different from a password change, which preserves access. Without that key, the current database can no longer decrypt your protected notes.
How to restore from backup:
backup/, namedbackup-daily.db,backup-weekly.db, orbackup-monthly.db[2]. Pick the most recent one from before the re…