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"requests library compatibility issue" error #184

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Description

@jnickell

Scenario & Reproduction Steps

When attempting to authenticate or "list_vault" I am getting the below error. Direct copy below:
"request library compatibility issue, check that the your environment uses compatible versions: reqwest library: error sending request for url ()"}

Initially was getting this with "Client.authenticate", now getting this with Client.Vaults.list()

Unsure if this is coming from AWS & status page that shows 1Password website, but none for Service Acounts

Actual Behavior

client = await Client.authenticate(
auth=env_token,
# Set the following to your own integration name and version.
integration_name="",
integration_version="v1.0.0",
)
returned the above error

now "await account.vaults.list()" where account is the returned Client object.

File "...\Lib\site-packages\onepassword\core.py", line 41, in _invoke
raise_typed_exception(e)
File "...\Lib\site-packages\onepassword\errors.py", line 24, in raise_typed_exception
raise Exception(message)
Exception: request library compatibility issue, check that the your environment uses compatible versions: reqwest library: error sending request for url ()

Expected Behavior

Should be able to get listing of vaults accessible to this service account. (worked on Saturday)

SDK version

0.3.1

Additional information

No response

Activity

  1. hculea commented on Nov 5, 2025

    @hculea
    Member

    Hi @jnickell, thanks for reporting this!

    What Python version are you using?

  2. hculea commented on Nov 5, 2025

    @hculea
    Member

    Also, can you let us know whether it works now? I'd like to make sure we draw an action item to at least improve the error message, if this was indeed caused by the AWS outage from 2 weeks ago.

  3. jnickell commented on Nov 5, 2025

    @jnickell
    Author

    I'm using 3.12.10 on Windows. It is working now, and at this point I would attribute it to the AWS outage. Apologize for not following up afterward.

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